Shipping policy

SZYMCZAK offers delivery across the United Kingdom and selected European countries. All orders are carefully packed to ensure your glassware arrives safely. Standard delivery within the UK is free of charge on all orders. Express delivery options are available at checkout for an additional fee. Orders are typically dispatched within 1-2 business days of payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched. Delivery times may vary during peak periods such as holidays. For international orders, customers are responsible for any applicable customs duties or import taxes. If your order arrives damaged, please contact us within 48 hours with photographs so we can resolve the issue promptly.